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Privacy Policy

A legal disclaimer

Privacy Statement

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Hope and Light Clinical Counseling, LLC

At Hope and Light Clinical Counseling, LLC, your privacy is a top priority. We are committed to protecting the confidentiality of your personal and health information in accordance with applicable federal and state laws, including the Health Insurance Portability and Accountability Act (HIPAA).

 

Information We Collect

We may collect personal information such as your name, contact details, date of birth, insurance information, and relevant medical and mental health history. This information is gathered to provide safe, effective, and personalized mental health services.

 

How Your Information Is Used

Your information is used to:

  • Provide counseling and therapeutic services

  • Coordinate care when necessary

  • Process billing and insurance claims

  • Communicate with you regarding appointments or services

We only use or disclose your information as permitted or required by law.

 

Confidentiality

All information shared in therapy sessions is kept strictly confidential, with the following legal exceptions:

  • Risk of harm to yourself or others

  • Suspected abuse or neglect of a child, elder, or vulnerable individual

  • Court orders or legal requirements

  • Coordination of care with other providers (with your written consent)

 

Protection of Your Information

We maintain appropriate administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure.

 

Your Rights

You have the right to:

  • Access and request copies of your records

  • Request corrections to your information

  • Request restrictions on certain uses or disclosures

  • Receive confidential communications

  • File a complaint if you believe your privacy rights have been violated

 

Electronic Communication

While we take steps to protect electronic communication (email, texting, telehealth platforms), these methods may carry some risk. By using these services, you acknowledge and accept these risks.

 

Changes to This Policy

We reserve the right to update this Privacy Statement at any time. Any changes will be posted on our website and available upon request.

 

Contact Information

If you have any questions about this Privacy Statement or your rights, please contact:

Hope and Light Clinical Counseling, LLC
Mandy Richardson, LCSW-C

443-291-5813

mandy@hopeandlightcounseling.net

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